Refund Policy for MMC India

At MMC India, we strive to provide our customers with the highest quality hair wigs and hair extensions. However, we understand that sometimes a purchase may not meet your expectations or may need to be returned. Therefore, we have outlined our refund policy below to ensure a hassle-free experience for our customers:

1. Returns and Exchanges:

   • We accept returns and exchanges within 7 days of the original purchase date.
   • The item must be unused, unworn, and in its original packaging to be eligible for a return or exchange.
   • For hygiene purposes, any product that has been used, worn, or altered in any way cannot be returned or exchanged.

2. Refunds:

   • Refunds will be issued to the original method of payment used during the purchase.
   • Once we receive the returned item and verify its condition, we will initiate the refund process.
   • Please allow 2-3 business days for the refund to be reflected in your account.

3. Return Shipping:

   • Customers are responsible for the cost of return shipping unless the item received is defective or incorrect.
   • We recommend using a trackable shipping service to ensure that the returned item reaches us safely.

4. Defective or Incorrect Items:

   • If you receive a defective or incorrect item, please contact our customer service team within 7 days of receiving the product.
   • We will provide a prepaid shipping label for the return, and upon receiving the item, we will either issue a full refund or send a replacement, depending on your preference.

5. Non-Refundable Items:

   • Customized or personalized items are non-refundable.
   • Clearance or sale items are also non-refundable.

6. Cancellation Policy:

   • Orders can be canceled within 24 hours of purchase for a full refund.
   • After 24 hours, orders cannot be canceled as they may have already been processed and shipped.

7. Contact Us:

   • If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer service team at info@mmcind.com

By making a purchase on MMC India, you agree to abide by the terms and conditions outlined in this refund policy. We value your satisfaction and are committed to resolving any issues promptly and efficiently.